Mr Andrew Sabaratnam

Senior Director, Ngee Ann Polytechnic

Andrew has lived and worked in culturally diverse environments for over a span of 40 years and has developed the skill of being culturally competent. He has successfully negotiated deals with counterparts from countries such as India, China, and Japan. Today, Andrew and his team train individuals and organisations to adapt seamlessly to any culturally diverse situation for more productive outcomes.

Importance of Cultural Quotient in a Culturally Diverse Workplace

As the world becomes borderless, consumer diversity and workplace diversity are becoming a common feature at work. Working with teams representing different cultures and languages can give rise to cultural barriers that frustrate team performance. This, in turn, affects relationships with customers, and profit margins too. In navigating consumer and workplace diversity, the ability to bridge cultural differences and function effectively in cross-cultural situations is crucial. In this workshop, you will learn how to be sensitive in any cross-cultural setting for effective interactions, and the importance of progressing from being culturally sensitive to culturally competent in order to succeed in the global market.