Edmund Chan heads the consultancy team from the Centre of Innovation for Supply Chain Management. He has extensive supply chain implementation experience using LEAN methodologies. Edmund also likes to tinker with new technologies, and has licenced a number of algorithms to industry. He recognized the potential of self-configured robotic process automation (RPA) for process owners to develop their own bots when the first enterprise versions of free RPA software are being launched. He have been applying LEAN methodologies in implementing bots and teaching others to develop their own bots ever since.